Information on Adobe Student and Teacher edition order fulfillment for customers outside North America.
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Note:
The order fulfillment process described in this article only applies to perpetual Student Teacher edition products purchased in EMEA and APAC.
If you purchased your Student and Teacher edition product in North America, click here for order fulfillment.
Make sure that you have the following before you begin:
- Your current email address, so that Adobe can contact you when your serial number is available.
- The product code provided with your Student Teacher Edition product
- A digital copy of your proof of eligibility (see below for required documents and acceptable formats)
Save this page to your desktop—or print it—so you can access the instructions, if necessary.
- To access the student edition order fulfillment form, log in to the Adobe Customer Care Portal using your Adobe ID. If you do not have an Adobe ID, create one. You use this ID to retrieve your serial number and to submit any future support questions.
- Fill out the online Student Edition order fulfillment form. Enter the product code that came with your software in the appropriate field.
- Attach a digital copy of your proof of eligibility, and submit the completed form. You can expect to receive an email from Adobe within three days, with your serial number.Note:2tb backup hard drive. Only eligible individuals who provide proof of eligibility receive a serial number for their Adobe Student Edition product.
You can download your Student and Teacher edition software from here, and install it in trial mode while awaiting a serial number from Adobe. After the trial period ends, the Student and Teacher edition requires a serial number for continued use.
Only full or part-time students enrolled at a higher education establishment, designated as an accredited public, or private university or college. It grants degrees requiring not less than the equivalent of two (2) years of full-time study. Students enrolled at an accredited public or private secondary school providing full-time instruction are also eligible.
For eligibility verification, documents dated within the last six months are considered current.
Students must provide proof of current enrollment stating the Student's name, the institution name, and the current date or term.
Examples of proof of enrollment include:
- School ID card
- Report card
- Transcript
- Tuition bill or statement
- Any other educational document that includes your name, the institution name, and the current date or term
The present ID that includes your name, the date, and the name of the educational entity or an official document such as the following:
- Institutional paycheck stub
- Letter on official letterhead from the registrar of the educational entity indicating current employment
Note:
You can cross out any sensitive information such as pay amounts, grades, or social security numbers.
- Dated copy of a letter of intent to home-school
- Current membership ID to a home-school association (for example, the Home School Legal Defense Association)
- Dated proof of purchase of curriculum for the current academic school year
You can purchase only one license per platform of any Adobe Student and Teacher Edition product per year. Adobe Student and Teacher Edition products can be used only on your privately owned computer and cannot be resold.
If you have questions regarding this process, or don't receive your serial number within three business days of submission of eligibility proof, contact Adobe Customer Care.
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You can download your app from the Creative Cloud website. If prompted, sign in to your Adobe account, then click either Download or Install for your app. For more information, see Download your Creative Cloud apps.
For solutions to a 'failed to install' error, see Error: 'Failed to install' Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.
Yes! You can download trial versions of any Creative Cloud app, including Premiere Pro, from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.
Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.
You can install Premiere Pro and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.
Premiere Pro 14.0 works with macOS 10.15 (Catalina) but has these known compatibility issues.
You can download and install Premiere Pro on macOS and Windows. For detailed system requirements and hardware recommendations, see:
Still need help? Find more download and install solutions.
Sign in to your Adobe account. Then click Change for Current password and follow the onscreen instructions. Forgot your password? Learn how to reset and change it.
Follow these easy steps to change your credit card information.
Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.
Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.
If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.
Still need help? Find more account, billing, and plan answers.
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Follow the steps in this article to change the speed and duration of clips.
Use the Warp Stabilizer effect to automatically stabilize shaky or jerky shots. For step-by-step instructions, see Stabilize motion with the Warp Stabilizer effect.
Follow this tutorial to adjust the volume and create audio fades in the Audio Clip Mixer interface. To learn other techniques, see the article Adjusting volume levels.
Easily synchronize audio and video using Clip > Merge Clips. For instructions, see this article, Synchronizing audio and video with Merge Clips.
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Editing high-resolution video can be slow. To improve performance while editing, create lower-resolution clips, called proxies. Then switch back to the original files for your final output. Learn more in this tutorial, Work offline using proxy media.
Yes. Learn how to get the most out of your DSLR videos in this tutorial, Edit DSLR video. Create slideshows and time-lapse image sequences, apply effects and transitions, and make color adjustments.
Follow the steps in this article to learn about the multi-camera editing workflow.
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Use the Essential Graphics panel to create titles, credits, and animated composites. For instructions, see Create titles and motion graphics.
For information on known issues in the latest version of Premiere Pro, see Known issues.
Compiling errors can have many sources. Find solutions in Troubleshooting compiling errors when rendering or exporting.
See the solutions offered in this article, Troubleshooting linking and importing errors with audio files.
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